Zevi Review 2024: What It Is, How to Use It & Is It Worth It?

Zevi's primary feature is its AI-powered shopping assistant, Chatscout, which is designed to create a personalized and conversational shopping experience for customers. It's like having a virtual salesperson on your website, guiding customers through their shopping journey. This feature is particularly useful for businesses with a large inventory, where customers might struggle to find what they're looking for. The assistant can help customers discover new products, answer their queries, and even handle misspellings and errors, learning from them to improve its performance over time.

Another standout feature of Zevi is its Neural Search. This feature guides prospects from discovery to conversions, boosting engagement and sales. It's easy to integrate and can be a game-changer for businesses looking to improve their website's search functionality. The search analytics provided by Zevi are also quite detailed, giving businesses valuable insights into customer behavior and preferences.

Zevi also offers a Merchandising feature, which can be a great tool for businesses looking to promote specific products or collections. This feature allows businesses to control the placement of their products in search results, ensuring that their most profitable or popular items get the visibility they deserve.

The tool is particularly popular among Shopify users, thanks to its seamless integration with the platform. The Chat Assistant for Shopify is a new addition to Zevi's feature set and has been well received by users. It's worth noting that Zevi also provides detailed API documentation, which can be a great resource for developers looking to customize the tool to their needs.

Zevi's customer service is another aspect that users have praised. The team is responsive and even offers Google Meet calls to help users fix bugs on their websites. This level of service can be a major plus for businesses that lack in-house technical expertise.

When it comes to pricing, Zevi offers a free trial, which is always a plus. It allows you to test out the tool and see if it's a good fit for your business before committing to a paid plan. Beyond the trial, the pricing is based on usage, with Neural Search plans starting from $0.75 per 1000 requests and Chatscout plans starting from $1 per 100 user messages.

In terms of performance, users have reported significant improvements after installing Zevi. One user noted a drastic increase in conversions, while another praised the tool's full feature set and website-friendly design.

In conclusion, Zevi is a powerful tool that can enhance the functionality of online businesses. It offers a range of features designed to improve customer experience and increase conversions. While the pricing may be a drawback for some, the positive user reviews and the tool's powerful functionality make it worth considering.