Yuma Pricing, Plans and Cost Breakdown for 2024

Streamline customer support with personalized, on-brand responses.

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AI Automated Draft generation

One-Click 'Conversation Thread Summarization'

Native Integration with Zendesk, Gorgias and Shopify

Yuma Pricing

Yuma Ticket Assistant offers a range of pricing plans to suit different needs and budgets. They have designed their pricing structure to be simple and transparent, with the aim of providing value for money to their customers. Let's take a closer look at the available plans:

  • Starter+: This plan is priced at $99 per month and is suitable for small businesses or individuals who are just starting out. It includes basic features and allows for up to 400 automated drafts per month. Here are the key details of the Starter+ plan:
    • User Seats: 1-3
    • Included AI Automated Drafts: 400
    • Price per additional Automated AI Draft: $0.45
    • Channels Supported: Email & Chat
    • Help Desk Native Integration: Gorgias
    • Shopify Stores included: 1
    • Instruct Yuma: 100 included
    • One-Click "Ticket Thread Summarization": 100 included
    • Languages Supported: English
  • Pro: Priced at $195 per month, the Pro plan offers more advanced features and is suitable for businesses that require a higher volume of automated drafts. Here are the key details of the Pro plan:
    • User Seats: 1-10
    • Included AI Automated Drafts: 1000
    • Price per additional Automated AI Draft: $0.36
    • Channels Supported: Email, Chat, SMS, Facebook & Instagram messages
    • Help Desk Native Integration: Gorgias & Zendesk
    • Shopify Stores included: 1-3
    • Instruct Yuma: Unlimited
    • One-Click "Ticket Thread Summarization": Unlimited
    • Languages Supported: 15+ most common languages
    • Automatic translations
  • Evolve: Priced at $495 per month, the Evolve plan is designed for larger merchants who require more extensive features and a higher volume of automated drafts. Here are the key details of the Evolve plan:
    • User Seats: 1-20
    • Included AI Automated Drafts: 3000
    • Price per additional Automated AI Draft: $0.32
    • Channels Supported: Email, Chat, SMS, Facebook & Instagram messages
    • Help Desk Native Integration: Gorgias & Zendesk
    • Shopify Stores included: 1-7
    • Instruct Yuma: Unlimited
    • One-Click "Ticket Thread Summarization": Unlimited
    • Languages Supported: 15+ most common languages
    • Automatic translations
  • Enterprise: Yuma also offers a custom Enterprise plan for large merchants with specific requirements. This plan includes enterprise-grade features, customized workflows, and can be tailored to meet the unique needs of the business. Pricing details for the Enterprise plan will vary, as it is customized based on individual requirements.

It's worth noting that Yuma offers a 14-day free trial, allowing potential customers to try out the service before committing to a paid plan. This free trial period gives users the opportunity to explore the features and functionality of Yuma and determine if it meets their needs.

Overall, Yuma provides a range of pricing options to cater to businesses of different sizes and requirements. The pricing plans are transparent and offer flexibility, allowing customers to choose the plan that best suits their needs and budget. The inclusion of a free trial period is a great way for potential customers to test the service and make an informed decision.

Starting price

99

  • Free plan
  • Paid
  • Free trial