GetResponse Review 2024: What It Is, How to Use It & Is It Worth It?

Streamline online marketing with email campaigns and automation.

GetResponse logo

Email marketing and automation

Landing page and website builder

Webinar hosting capabilities

GetResponse Description

GetResponse is a comprehensive marketing platform that caters to businesses looking to streamline their online marketing efforts. It offers a suite of tools including email marketing, landing page creation, and marketing automation. The platform is designed to help users create, send, and manage marketing campaigns with ease, providing access to a web-based, SaaS model platform. With GetResponse, businesses can engage with their audience through newsletters, automated campaigns, and targeted communications, all from one centralized location. The service prides itself on its intuitive user interface, which allows even those new to marketing automation to get up and running without the need for expert support. GetResponse also offers customer service and additional features, with some requiring separate orders and payments. The scope of services available varies based on the chosen subscription plan, which is determined by list size and pricing option.

Starting price


  • Free plan
  • Paid
  • Free trial

GetResponse Detailed Review

Diving into the world of GetResponse, you'll find it's more than just an email marketing tool; it's a multi-faceted platform designed to cover various aspects of digital marketing. From creating visually appealing newsletters to setting up complex automation workflows, GetResponse provides a robust set of features that cater to the needs of small to medium-sized businesses. The platform's ease of use is a significant draw, with a drag-and-drop editor that simplifies the process of crafting emails and landing pages without the need for coding expertise.

One of the standout features of GetResponse is its marketing automation capabilities. Users can design automation cycles that trigger specific actions based on user behavior, which is invaluable for nurturing leads and personalizing the customer journey. The platform also includes webinar hosting, a feature not commonly found in email marketing services, adding a layer of engagement by allowing direct interaction with your audience. Additionally, GetResponse integrates with various e-commerce platforms, enabling businesses to segment contacts based on purchase history and other data, which can be a game-changer for targeted marketing efforts.

However, no tool is without its drawbacks. Some users may find the analytics features to be less comprehensive compared to specialized analytics platforms. While GetResponse offers basic tracking for opens and clicks, those requiring deeper insights might need to integrate with additional tools. Another consideration is the platform's pricing structure. While GetResponse is competitively priced, costs can escalate as your list grows, which is something to keep in mind for businesses expecting rapid expansion.

Speaking of pricing, GetResponse operates on a tiered model, where the cost is aligned with the size of your subscriber list and the features you need. The entry-level plan is affordable and includes most of the essential features, making it a good starting point for small businesses. For those with more advanced needs, GetResponse offers higher-tier plans that include features like dedicated IP addresses, transactional emails, and a dedicated customer experience manager. There's also a free plan with limited capabilities, perfect for those just dipping their toes into online marketing.

GetResponse also shines when it comes to deliverability. The platform has a strong reputation for ensuring emails reach the inbox, not the spam folder. This is crucial for any email marketing campaign's success. They also offer content filtering tools to help minimize the risk of your emails being marked as spam. Additionally, the platform is designed to create responsive emails that look good on any device, which is essential in today's mobile-centric world.

For agencies and resellers, GetResponse offers specialized programs that allow for commission-based referrals or the ability to resell the service under your own branding. This flexibility makes it an attractive option for marketing professionals looking to expand their service offerings. Moreover, the platform's support system is noteworthy, with 24/7 live chat and a comprehensive knowledge base that can help users troubleshoot issues or learn new features.

In terms of user experience, GetResponse's interface is clean and user-friendly. New users can take advantage of the various resources provided, including video tutorials and step-by-step guides, to get up to speed quickly. The platform also offers a mobile app, allowing users to manage campaigns on the go, which is a nice touch for busy marketers.

In conclusion, GetResponse is a versatile and user-friendly marketing platform with a strong set of features suitable for a range of business sizes and types. While it may not be the cheapest option on the market, its ease of use, robust automation features, and excellent deliverability make it a worthy investment for businesses looking to enhance their digital marketing efforts. As with any tool, it's important to weigh the pros and cons based on your specific needs and budget.