Cast.app Pricing, Plans and Cost Breakdown for 2024

Cast.app is an AI-powered platform designed to assist customer-facing product teams by providing Customer Success and Account Management AI agents. These agents are capable of handling customer inquiries, offering personalized presentations, and integrating with various data sources to streamline customer account management. Cast.app's pricing structure is tailored to the number of customer accounts managed, rather than the size of the user's team, making it a scalable solution for businesses of different sizes.

Free Trial

• Duration: 14 days
• Cost: $0
• Customer Accounts: Up to 20
• Personas: 1 per customer account
• Data Source: Built-in Spreadsheet
• Support: Email + Chatbot
• API Access: Available at an additional cost
• Features: Personalized Presentations & Digital Hub, Premium Realistic voices

Pro Plan Tiers

200 Customer Accounts

• Monthly Cost: $400 ($2/customer account/month)
• Personas: 7 per customer account
• Features:
  • AI-agent Answers Account-Specific Questions (AMA)
  • Native Integrations with 60+ Data Sources
  • Email + Chat Support
  • API Access at additional cost
  • Personalized Presentations & Digital Hub
  • Premium Realistic voices

250 Customer Accounts

• Monthly Cost: $425 ($1.70/customer account/month)
• Personas: 7 per customer account
• Features: Same as the 200 customer accounts tier

500 Customer Accounts

• Monthly Cost: $600 ($1.20/customer account/month)
• Personas: 10 per customer account
• Features: Same as the 200 customer accounts tier

1,000 Customer Accounts

• Monthly Cost: $940 ($0.94/customer account/month)
• Personas: 10 per customer account
• Features: Same as the 200 customer accounts tier, with API access included

2,000 Customer Accounts

• Monthly Cost: $1,700 ($0.85/customer account/month)
• Personas: 10 per customer account
• Features: Same as the 1,000 customer accounts tier

5,000 Customer Accounts

• Monthly Cost: $3,200 ($0.64/customer account/month)
• Personas: 15 per customer account
• Support: Email + CEO phone
• Features: Same as the 2,000 customer accounts tier

7,500 Customer Accounts

• Monthly Cost: $4,200 ($0.56/customer account/month)
• Personas: 15 per customer account
• Support: Email + CEO phone
• Features: Same as the 5,000 customer accounts tier

10,000 Customer Accounts

• Monthly Cost: $5,400 ($0.54/customer account/month)
• Personas: 15 per customer account
• Support: Email + CEO phone
• Features: Same as the 7,500 customer accounts tier

Enterprise Plan

• Pricing: Custom enterprise pricing
• Customer Accounts: Unlimited
• Personas: Unlimited per customer account
• Features:
  • AI-agent Answers Account-Specific Questions (AMA)
  • Native Integrations with 60+ Data Sources
  • Universal JSON connector for any RESTful API
  • Email + CEO phone Support
  • API Access included
  • Personalized Presentations & Digital Hub
  • Cloned & Premium Realistic voices
  • Customized Voice-synchronized Avatars
  • Personalized Branded Links

The pricing details of Cast.app reflect a structure that scales with the number of customer accounts, offering more features and support as the tiers increase. The inclusion of a free trial allows potential users to evaluate the platform before committing to a paid plan. Each tier above the free trial includes additional personas per customer account and access to a growing number of features, with the highest tiers offering direct CEO phone support and advanced customization options for enterprise clients.