Vtiger Pricing, Plans and Cost Breakdown for 2024

Vtiger CRM is an AI-powered customer relationship management platform designed to unify marketing, sales, and support teams by providing them with a single view of customer data. The platform offers a range of features tailored to various business needs, and it is structured to cater to companies of different sizes and stages in their CRM journey. Below is a detailed overview of the pricing plans available for Vtiger, including a free plan for businesses just starting with CRM.

Free Plan: One Pilot

• Cost: $0 per user
• Maximum Users: 10
• Maximum Records: 3,000
• Features:
  • Contact Management: One View, Idle Alerts
  • Contact Engagement: Emails & Phone Integration, Document Engagement, Zoom & Google Meet
  • Internal Collaboration: Meeting Aide in Vtiger Buzz, Actions Page, Comments
  • Marketing: Lists and Segments, Profile Scoring, 1000 Emails/month, Autoresponders, Consents for compliance, Web to Lead Forms, Email Template Builder, List Reports, Email Campaign Reports
  • Project Management: Tasks & Milestones, Subtasks, Gantt View, Kanban Board
  • Sales Pipeline: Customize Sales Stages, Deal Kanban View, Idle Deal Alerts, Time Spent in every Stage
  • Sales Enablement: Email Sequences, Google + O365 Add-ins, Enrich LinkedIn Extension, Appointment Pages, Workflows
  • Help Desk: Email to Case, First Response SLA, Resolution SLA, Business Hours
  • Mobile App: Real-time Notifications, Actions Page, Business Card Scanner, Leads, Contacts, Deals, Quotes, Cases, Voice Notes
  • Storage: 3 GB

One Growth Plan

• Cost: $15 per user per month (monthly billing) or $12 per user per month (annual billing)
• Maximum Users: 15
• Maximum Records: 100,000
• Includes Everything in One Pilot plus:
  • Lead Management: Lead Auto-assignment & Routing
  • Action Center: Email tracking & real-time notifications
  • Salesforce Automation: Multiple pipelines
  • Help Desk: Organization matching with Email domain, Agent level business hours, Case satisfaction survey
  • Inventory Management: Invoicing, Sales Order
  • Reports & Analytics: Customizable dashboards, Custom schedule reports
  • Automation: Opportunity creation from Email, Organization creation from Email

One Professional Plan

• Cost for Standard User: $42 per user per month (monthly billing) or $30 per user per month (annual billing)
• Cost for Single App User: $28 per user per month (monthly billing) or $20 per user per month (annual billing)
• Includes Everything in One Growth plus:
  • Salesforce Automation: Multiple Pipelines, Profile & Engagement Scoring, Lead Scoring
  • Help Desk: Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours
  • Conversations: Internal Team Collaboration, Live Web Chat
  • Dashboards: Sales Insights, Support Insights, Customizable Reports & Dashboards
  • Inventory Management: Invoicing, Vendor Management, Purchase Order Management, Subscriptions, Payment Tracking, Sales Order
  • Project Management: Task dependencies (Finish to Start), Automated task end times (User business hours)
  • LMS Portal: Courses, Concepts, Exercises, Quiz, Questions
  • Process Designer: Business Process Automation, Rules, Conditions, and Actions, Workflows and Approvals, Flowcharts, Tasks

One Enterprise Plan

• Cost for Standard User: $58 per user per month (monthly billing) or $42 per user per month (annual billing)
• Cost for Single App User: $42 per user per month (monthly billing) or $30 per user per month (annual billing)
• Includes Everything in One Professional plus:
  • Contact Engagement: Best Time to Contact
  • Salesforce Automation: Multi Currencies
  • Internal Ticketing: Internal Ticketing system for employees, Internal ticket Insights
  • Help Desk: Work order management
  • Project Management: Automated Time Tracking and Billing

Booster Packs

Vtiger also offers Booster Packs, which are add-on features that can be purchased to extend the capabilities of your existing plan. These packs are priced individually and allow users to enhance specific features without the need to upgrade to a higher plan. Users interested in Booster Packs should visit Vtiger's website for a selection and pricing details.

The pricing structure of Vtiger is designed to be flexible, allowing businesses to select a plan that best fits their size and needs. With the option to pay monthly or annually, companies can manage their expenses according to their budget. The availability of a free plan makes it possible for smaller businesses or those new to CRM to start without any financial commitment. As businesses grow and their needs become more complex, they can move up to more advanced plans with additional features and higher limits on users and records.