Userdesk Pricing, Plans and Cost Breakdown for 2024

Userdesk is a no-code platform designed to enable the creation of ChatGPT-like bots that can be trained using various sources such as websites, Notion documents, PDFs, and more. These bots are primarily aimed at enhancing customer support experiences but can be adapted for a range of other applications. Userdesk offers a spectrum of pricing plans tailored to accommodate the diverse needs and sizes of companies, from individuals and startups to large enterprises.

Free Plan

• Cost: $0
• Chatbots: 1
• AI Messages: 30 per month
• Live Chat Messages: Unlimited
• Training Words: 50,000
• AI Model: GPT-3.5
• API Access: Included
• Slack Integration: Included

The Free Plan is designed for users who are just starting out or who wish to test the capabilities of the platform without financial commitment. It offers basic features including a single chatbot and a limited number of AI messages.

Hobby Plan

• Monthly Cost: $19
• Annual Cost: $190 (equivalent to $15.83/month, offering 2 months free)
• Chatbots: 1
• AI Messages: 2,000 per month
• Training Words: 500,000
• AI Model: GPT-3.5
• API Access: Included

The Hobby Plan is a step up from the Free Plan, providing more AI messages and a larger allowance for training words, suitable for individuals or small projects with moderate usage needs.

Growth Plan

• Monthly Cost: $49
• Annual Cost: $490 (equivalent to $40.83/month, offering 2 months free)
• Chatbots: 2
• AI Messages: 4,000 per month
• Training Words: 1,000,000
• AI Models: GPT-3.5 & GPT-4
• API Access: Included
• Daily Auto-Sync: Included

The Growth Plan is intended for developing businesses that require more chatbots and a higher volume of AI messages. It also introduces the more advanced GPT-4 model and includes daily auto-sync for data.

Pro Plan

• Monthly Cost: $99
• Annual Cost: $990 (equivalent to $82.50/month, offering 2 months free)
• Chatbots: 5
• AI Messages: 15,000 per month
• Training Words: 2,000,000
• AI Models: GPT-3.5 & GPT-4
• API Access: Included
• Daily Auto-Sync: Included

The Pro Plan caters to professional users with higher demands, offering a significant increase in the number of AI messages and training words, as well as additional chatbots.

Enterprise Plan

• Monthly Cost: $499
• Annual Cost: $4990 (equivalent to $415.83/month, offering 2 months free)
• Chatbots: 50
• AI Messages: 100,000 per month
• Training Words: 50,000,000
• AI Models: GPT-3.5 & GPT-4
• API Access: Included
• Remove "Powered by Userdesk": Included
• Daily Auto-Sync: Included

The Enterprise Plan is the most comprehensive package, designed for large organizations with extensive requirements. It offers the highest limits on chatbots, AI messages, and training words, and allows for the removal of Userdesk branding.

Add-ons

• Remove "Powered by Userdesk": $39/month
  • This add-on allows users to remove Userdesk branding from all chat widgets, providing a more personalized and professional appearance.

Each plan is structured to scale with the needs of the user, offering more features and capacity as the plans progress. The inclusion of API access across all plans ensures that users can integrate Userdesk's functionality with their existing systems and workflows. The option to pay annually provides a discount, effectively giving two months of service for free compared to the monthly payment option.

The Free Plan serves as a no-cost entry point for users to experience the platform's basic capabilities, while the add-on option is available for those who wish to further customize their user interface.