Upheal Review 2024: What It Is, How to Use It & Is It Worth It?

Facilitate remote therapy sessions with AI-generated progress notes and insights.

Upheal logo

Private video-calling platform

AI-generated progress notes and insights

Administrative tasks handling

Upheal Description

Upheal is a smart tool designed to support therapists and coaches in their remote sessions. It provides a private video-calling platform that works entirely in your browser, no download needed. The tool records the session, generates a transcript, and uses AI models to create progress notes and insights. The recording is immediately deleted from the servers unless the client gives permission to keep it for clinical or training purposes. In addition to its AI capabilities, Upheal also handles administrative tasks such as invites, client consent collection, and data processing. It follows strict HIPAA, PHIPA, and GDPR guidelines for storing and working with sensitive data. The tool also offers around 20 free client sessions monthly on the starter plan, allowing users to get used to it and comfortably introduce it to their clients.

Starting price


  • Free plan
  • Paid
  • Free trial

Upheal Detailed Review

Upheal is a versatile tool that can be used in various therapy and coaching settings. Whether you're a licensed therapist, a counselor, or a life coach, Upheal can help streamline your sessions and improve your note-taking process. By automatically generating transcripts and progress notes, it saves you time and allows you to focus more on being present with your clients.

One of the key advantages of Upheal is its adherence to strict privacy and security guidelines. It follows HIPAA, PHIPA, PIPEDA, and GDPR guidelines to ensure that sensitive client data remains private and secure. The data is pseudonymized, physically segregated, and encrypted with per-user keys. Working with independent digital health compliance experts further ensures that all necessary measures are implemented and followed.

In terms of pricing, Upheal offers a starter plan that includes around 20 free client sessions per month. This allows users to try out the tool and get comfortable with it before committing to a paid subscription. If you need more sessions, you can pay per session or sign up for a paid subscription that offers unlimited sessions. The pricing is reasonable and flexible, making it accessible to therapists and coaches of all levels.

While Upheal offers many benefits, it's important to consider some potential drawbacks. As with any AI-powered tool, there may be limitations in the accuracy and reliability of the generated progress notes and insights. It's always recommended to review and verify the generated content before incorporating it into your clinical practice. Additionally, some users may prefer a more traditional note-taking approach and find it challenging to transition to a technology-driven solution like Upheal.

Overall, Upheal is a valuable tool for therapists and coaches looking to enhance their remote sessions and streamline their note-taking process. Its AI capabilities, combined with its privacy and security measures, make it a reliable and efficient solution. With the option to try it for free and flexible pricing plans, Upheal is accessible to professionals at all stages of their practice. Give it a try and see how it can help you save time and improve your client sessions.