Tiledesk Pricing, Plans and Cost Breakdown for 2024

Tiledesk offers a range of pricing plans designed to help you engage with your customers and provide excellent customer support. Whether you're a small business or a large enterprise, Tiledesk has a plan that suits your needs. Let's take a closer look at their pricing options:

Free Forever - €0/month

• This plan allows you to test Tiledesk's chatbot builder and provides a turnkey live chat widget for your website.
• Includes 2 seats and 500 conversations per month.
• Key features include live chat, chatbots, notifications, team inbox, and mobile apps.

Basic - €25/month

• With the Basic plan, you can improve customer experience and qualify leads better with premium features.
• Offers a 14-day trial period to test out the plan.
• Includes 4 seats and 800 conversations per month.
• Includes everything in the Free Forever plan, plus additional features such as CRM, canned responses, private notes, unlimited history, working hours, email ticketing & support, user ratings, and webhooks.

Premium - €89/month

• The Premium plan allows you to go omni-channel and reach your customers on platforms like WhatsApp and Facebook.
• Offers a 14-day trial period to try out the plan.
• Includes 15 seats and 3,000 conversations per month.
• Includes everything in the Basic plan, with added features like widget unbranding, WhatsApp Business integration, Facebook Messenger integration, insights, unlimited departments, unlimited groups, knowledge base, and data export.

Custom - Contact Sales

• For those who need a tailored solution, Tiledesk offers custom plans with premium features and dedicated support.
• Includes all the features of the Premium plan, with additional benefits like a dedicated customer manager, chatbot design assistance, onboarding and training, premium customer support, IP filtering, ban visitors, email templates, and activities log.
• Pricing and features can be customized based on your specific requirements.

It's worth highlighting that Tiledesk provides a free trial period for both the Basic and Premium plans, allowing you to test out the features and functionality before committing to a subscription.

With Tiledesk's flexible pricing options, you can choose the plan that best fits your business needs and budget. Whether you're just starting out or looking to expand your customer support capabilities, Tiledesk has you covered.