Simple Phones Review 2024: What It Is, How to Use It & Is It Worth It?

Automate phone call handling with an AI agent.

Simple Phones logo

Generates a customizable AI agent

Handles phone calls including answering questions and booking meetings

Offers ongoing updates and improvements to the AI agent

Simple Phones Description

Simple Phones is an AI tool that provides businesses with a virtual agent to handle phone calls. After signing up, users answer a few questions about their business to generate a starter AI agent. This agent can answer questions, book meetings, and leave messages, all by answering the phone at an assigned number. Users can then request customizations to the agent's training data, wording, accents, behavior, phone number, and integrations as needed. The service starts at $49 per month for 100 calls, with the option to upgrade or downgrade at any time. The cost covers the phone line and development costs of the agent. Users can also request changes to the language, the phone country code, FAQs, or discuss advanced integrations with the Simple Phones team. The team also monitors interaction logs and updates the agent with new information and fixes for better handling of customer inquiries.

Starting price


  • Free plan
  • Paid
  • Free trial

Simple Phones Detailed Review

So, let's dive deeper into what Simple Phones has to offer. One of the key selling points of this tool is its versatility. Whether you're a small business owner who's tired of juggling phone calls or a large corporation looking to streamline your customer service, Simple Phones can be tailored to fit your needs. The AI agent can be customized to match your brand's voice, answer frequently asked questions, and even schedule appointments. It's like having a personal assistant, but without the hefty salary.

The process of setting up your AI agent is pretty straightforward. You answer a few questions about your business, and voila, you have your starter AI agent. The best part is, you can request changes to the agent's training data, wording, accents, behavior, and more. This means your AI agent can evolve with your business, ensuring that it always meets your current needs.

Now, let's talk about the pricing. Starting at $49 per month for 100 calls, it's a pretty affordable solution, especially when you consider the cost of hiring a full-time receptionist. Plus, the flexibility to upgrade or downgrade as your call volume changes means you're only ever paying for what you need. And let's not forget that this cost includes the phone line and the development of the agent, so there are no hidden fees to worry about.

But no tool is perfect, right? One potential downside of Simple Phones is that it's still an AI, which means it might not handle complex customer inquiries as well as a human would. However, the Simple Phones team is committed to continuously updating the agent with new information and fixes, which should help mitigate this issue over time.

Another potential con is that while the pricing is affordable for businesses with a high volume of calls, it might be a bit steep for those who only receive a few calls per month. But then again, the time you save not having to answer those calls yourself might just make it worth it.

In conclusion, Simple Phones is a versatile and cost-effective solution for businesses looking to automate their phone service. While it may not be perfect, its customizable AI agent and commitment to continuous improvement make it a tool worth considering. Just remember to weigh the pros and cons against your business's specific needs before making a decision.