REVE Chat Pricing, Plans and Cost Breakdown for 2024

REVE Chat is an omnichannel customer engagement platform designed to facilitate communication between businesses and their customers. It offers live chat and AI chatbot services to support customer service and sales efforts. The platform provides a range of features that cater to businesses of various sizes, from small businesses to large enterprises.

Free Trial

Before committing to a paid plan, REVE Chat offers a 14-day free trial for all its paid plans. This trial period allows businesses to test the platform's capabilities without any financial obligation. Importantly, no credit card information is required to access this trial.

Live Chat Pricing

REVE Chat's live chat service is structured into three main pricing plans, each targeting different business needs and scales:

Standard Plan

• Monthly Plan: $15 per Agent/Month
• One Year Plan: $13.5 per Agent/Month
• Two Year Plan: $12 per Agent/Month
• Target Audience: Perfect for small businesses
• Features:
  • Integration with Facebook Messenger & Comments
  • Instagram DM, Story Replies, Story Mention & Comment
  • Department Management
  • Auto Triggers and Proactive Chat
  • Chat Monitoring and Canned Responses
  • File Transfer and Chat Transfer
  • Ticketing System
  • Single Website Integration
  • 256 Bit SSL Encryption

Advanced Plan

• Monthly Plan: $25 per Agent/Month
• One Year Plan: $22.5 per Agent/Month
• Two Year Plan: $20 per Agent/Month
• Target Audience: Ideal for growing businesses
• Includes Standard Features Plus:
  • WhatsApp Business
  • Video & Voice Chat
  • Viber Messenger
  • Telegram Messenger
  • Queuing
  • Mobile Chat SDK
  • Developer API
  • Advanced Reporting
  • Chat Banner Customization

Enterprise Plan

• Monthly Plan: $50 per Agent/Month
• One Year Plan: $45 per Agent/Month
• Two Year Plan: $40 per Agent/Month
• Target Audience: Best for enterprise teams
• Includes Advanced Features Plus:
  • Co-browsing
  • Appointment Booking
  • Screen Sharing
  • Custom Development
  • Integration Support
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Chatbot Pricing

REVE Chat also offers AI chatbot solutions with different pricing tiers to accommodate the varying needs of businesses:

Standard Chatbot Plan

• Monthly Plan: $49/Month
• One Year Plan: $44/Month
• Two Year Plan: $39/Month
• Features:
  • 1 Active Chatbot
  • 1000 Unique Engaged Visitors per Month
  • 30 Days Chat History
  • Visual Bot Builder
  • Human Handover
  • Basic Reporting

Advanced Chatbot Plan

• Monthly Plan: $249/Month
• One Year Plan: $224/Month
• Two Year Plan: $199/Month
• Includes Standard Features Plus:
  • 10 Active Chatbots
  • 5000 Unique Engaged Visitors per Month
  • Unlimited Chat History
  • Fallback Responses
  • Appointment Scheduling
  • FAQ Builder
  • Advanced Bot Analytics
  • Access to Chatbot API

Enterprise Chatbot Plan

• Monthly Plan: $499/Month
• One Year Plan: $449/Month
• Two Year Plan: $399/Month
• Includes Advanced Features Plus:
  • 25 Active Chatbots
  • 25000 Unique Engaged Visitors per Month
  • Unlimited Chat History
  • Sentiment Analysis
  • Machine Learning Training
  • Bulk Data Management
  • Dedicated Account Manager
  • Priority Customer Support

Custom Chatbot Plan

• Pricing: Custom pricing based on specific business needs
• Includes Enterprise Features Plus:
  • Unlimited Active Bots
  • Unlimited Unique Engaged Visitors
  • Custom Chatbot Development
  • On-Premise or Cloud Deployment
  • Multi-Lingual Capabilities
  • Sanitize & Training ML Data
  • Custom Reports

The custom plan is tailored for businesses that require a more personalized approach to their AI chatbot needs, with the ability to handle an unlimited number of bots and visitors, among other bespoke features.

In summary, REVE Chat offers a variety of pricing plans to suit different business sizes and needs, with a 14-day free trial available for those who wish to evaluate the service before purchasing. The platform's live chat and AI chatbot services are designed to enhance customer engagement and support, with a range of features that scale from basic to advanced as the plans progress.