PolyAI Pricing, Plans and Cost Breakdown for 2024

PolyAI offers scalable pricing options for enterprises looking to implement automated customer service solutions.

The cost of ongoing use of the voice assistant is based on a simple per-minute basis. This pricing structure includes proactive performance improvements, maintenance, and support. However, specific numbers are not provided upfront, as the pricing depends on the complexity of the calls and the requirements agreed upon during the initial discovery phase.

To ensure flexibility and scalability, PolyAI follows a pay-as-you-go structure for per-minute usage pricing. This allows businesses to easily understand and scale their usage. Additionally, PolyAI offers significant tiered discounts for additional volume and committed use.