Moveworks Review 2024: What It Is, How to Use It & Is It Worth It?
Streamline employee support and enable self-service.
![Moveworks logo](https://cdn.sanity.io/images/ab1oewm6/production/e9c865bd48e6597e47e12867945d2ede63c7235e-200x200.png?w=384&q=100&fit=max&auto=format)
Creator Studio for building AI use cases
Ingests thousands of support resources
Multilingual AI platform
Moveworks Description
- Free plan
- Paid
- Free trial
Moveworks Detailed Review
Moveworks is a solid tool for businesses looking to streamline their employee support process. It's especially useful for large, multinational corporations where language barriers can often be a hurdle. The AI chatbot is a standout feature, providing automatic answers to facilities questions, like giving directions to conference rooms, resolving building access requests, and providing contact info for everyone in the company.
However, while Moveworks is a powerful tool, it does require some setup. The platform needs to be configured to understand your company's specific jargon and policies. This can be a bit of a learning curve, but once it's up and running, it's a real time-saver.
One potential downside is that Moveworks might be overkill for smaller businesses. If you're a small team and everyone speaks the same language, you might not need all the features that Moveworks offers.
As for pricing, Moveworks doesn't disclose their pricing structure publicly. You'll need to request a demo and discuss your specific needs with a representative. This lack of transparency might be a turn-off for some potential customers.
Overall, Moveworks is a robust, intelligent platform that can significantly improve the efficiency of your employee support process. If you're a large enterprise with a diverse workforce, it's definitely worth considering.
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