echowin Pricing, Plans and Cost Breakdown for 2024

echowin is a customer support platform that offers businesses the ability to create and deploy their own AI-powered virtual agents. These virtual agents can serve as phone representatives, digital receptionists, or provide customer support. Let's explore the pricing details of echowin, including the available plans, features, and costs.

Free Trial

For those interested in trying out echowin, there is a 30-day free trial available. This trial period allows businesses to experience the platform and its features before committing to a paid plan. It provides an excellent opportunity to assess whether echowin meets their specific requirements and expectations.

Paid Plan

Once the free trial period ends, businesses can choose to continue using echowin by subscribing to the paid plan. The paid plan offers additional features and benefits beyond what is available in the free trial. Let's take a closer look at the pricing structure and the features included in the paid plan.

Starter Plan

The Starter Plan is the entry-level paid plan offered by echowin. It starts at $19.99 per month and includes 100 minutes of calls answered. This plan is suitable for businesses with low call volumes or those who are just starting with AI-powered virtual agents. The Starter Plan provides a cost-effective solution for businesses looking to enhance their customer support capabilities.

Additional Call Minutes

In addition to the included 100 minutes of calls answered, echowin offers extra call minutes at a competitive rate. Each additional call minute is priced at $0.0027 per second. This pricing model allows businesses to pay only for the minutes they use beyond the included quota. It provides flexibility and cost control, ensuring that businesses are charged based on their actual usage.

Volume Discounts

For businesses with higher call volumes, echowin offers volume discounts to help reduce costs. As the number of minutes of calls answered increases, the per-minute rate decreases, resulting in significant savings for businesses with substantial call volumes. This pricing structure encourages scalability and accommodates the needs of growing businesses.

Features Included in Paid Plan

In addition to the call minutes, the paid plan comes with a range of features designed to enhance the customer support experience. These features include:

• AI Agents: The AI-powered virtual agents enable businesses to automate customer interactions and provide efficient support.
• Live Transcripts: echowin provides live transcripts of customer calls, allowing businesses to review and analyze conversations for quality assurance and training purposes.
• Client Portal: The client portal provides businesses with a centralized platform to manage and monitor their virtual agents, call logs, and performance metrics.
• AI Voices: echowin offers a variety of AI voices to choose from, allowing businesses to customize the virtual agent's voice to align with their brand and customer preferences.
• 6000+ App Integrations: echowin integrates with over 6000 applications, enabling businesses to seamlessly connect their customer support workflows with their existing tools and systems.

Pricing Examples

To provide a clearer understanding of how the pricing works, let's consider a few pricing examples based on different call volumes:

• 100 minutes of calls answered: $19.99 per month
• 200 minutes of calls answered: $19.99 + $16 = $35.99 per month
• 400 minutes of calls answered: $19.99 + $48 = $67.99 per month
• 600 minutes of calls answered: $19.99 + $80 = $99.99 per month
• 800 minutes of calls answered: $19.99 + $112 = $131.99 per month
• 1000 minutes of calls answered: $19.99 + $144 = $163.99 per month

These examples demonstrate how the pricing scales based on the number of minutes of calls answered. Businesses can choose the plan that best aligns with their call volume requirements and budget.

Conclusion

echowin offers a range of pricing options to cater to businesses of different sizes and call volumes. The free trial allows businesses to explore the platform's capabilities, while the paid plans provide additional features and benefits. With its competitive pricing, flexible call minute rates, and volume discounts, echowin presents an accessible and cost-effective solution for businesses seeking to leverage AI-powered virtual agents for their customer support needs.