DocsBot Review 2024: What It Is, How to Use It & Is It Worth It?

Automate your customer support.

DocsBot logo

Train the bot with your own content and documentation

Reply to support tickets automatically

Index your internal knowledge base for instant answers

DocsBot Description

DocsBot is a tool that allows you to build ChatGPT-powered bots for customer support and content generation. You can train the bot with your own content and documentation to provide instant answers to customer questions. It can also help with writing marketing copy, reply to support tickets, and index your internal knowledge base. With a powerful API, you can integrate AI chat into your own products. DocsBot is designed with a user-friendly interface and intuitive ways to train the bot on your own content library.

Starting price


  • Free plan
  • Paid
  • Free trial

DocsBot Detailed Review

DocsBot is a handy tool for businesses looking to automate their customer support and content generation. It's powered by ChatGPT, which means it's smart enough to provide detailed answers to customer queries. You can train it with your own content and documentation, making it a highly personalized tool for your business. It's like having a customer support rep who never sleeps, never takes a break, and always knows the right answer.

One of the standout features of DocsBot is its ability to generate marketing copy. If you're a small business owner who's tired of spending hours writing blog posts and marketing materials, DocsBot can be a real time-saver. Train it on your product info and it can churn out high-quality content in no time.

DocsBot also shines in its ability to reply to support tickets. If you're tired of writing the same responses over and over again, DocsBot can take over. It can be trained on your support history and docs, allowing it to reply to new tickets automatically. This can save you a lot of time and money.

DocsBot offers a variety of pricing plans to fit different needs. The Hobby plan is the most affordable at $19/month, offering a basic DocsBot, 1k source pages, and support for 1k questions per month. The Power plan, at $49/month, offers more features like 3 DocsBots, 5k source pages, and support for 5k questions per month. The Pro, Business and Enterprise plans, ranging from $99/month to $899/month respectively, offer even more features.

While DocsBot is a powerful tool, it's not without its drawbacks. For one, it requires you to provide your own OpenAI API key, which may be a hurdle for some users. Also, the tool is primarily designed for English language support, which may limit its usefulness for businesses with a global customer base.

Overall, DocsBot is a versatile tool that can help businesses automate their customer support and content generation. It's not perfect, but it offers a lot of value for its price.