Deflekt.ai Pricing, Plans and Cost Breakdown for 2024

Deflekt.ai is a comprehensive toolkit designed to reduce the volume of support tickets by utilizing existing documentation and artificial intelligence. It aims to streamline customer support by providing automated solutions that can deflect common queries, thereby saving time and resources for businesses.

Here's a detailed look at the pricing plans offered by Deflekt.ai:

Trial

Deflekt.ai offers a no-cost trial to give potential users a taste of the service. This trial includes:

• Cost: $0 (Free)
• Projects: 1 project allowed
• Channels: Access to all channels
• Document Limit: Up to 100 documents
• Deflections: One-time allowance of 100 deflections

The trial plan is a good starting point for individuals or small businesses to evaluate the effectiveness of the toolkit in reducing support tickets.

Grow Plan

For businesses ready to expand their use of the toolkit, the Grow Plan offers a broader set of features:

• Monthly Cost: $49 (or $40.84/month if billed yearly)
• Projects: Up to 3 projects
• Channels: Access to all channels
• Document Limit: Up to 1,000 documents
• Deflections: Up to 5,000 deflections per month

The Grow Plan is designed for growing businesses that need to manage a moderate volume of customer support interactions.

Pro Plan

The Pro Plan is tailored for larger organizations that require more extensive support deflection capabilities:

• Monthly Cost: $149 (or $124.17/month if billed yearly)
• Projects: Up to 10 projects
• Channels: Access to all channels
• Document Limit: Up to 5,000 documents
• Deflections: Up to 15,000 deflections per month
• Branding: Option to remove Deflekt.ai branding

This plan is suitable for professional teams that need a higher document and deflection capacity, along with the ability to present the toolkit as part of their own branded resources.

Custom Plan

For enterprises with specific needs that go beyond the Pro Plan, Deflekt.ai offers a Custom Plan:

• Starting Monthly Cost: $499
• Projects: More than what's offered in the Pro Plan
• Channels: Access to all channels
• Document Limit: Customizable based on the enterprise's needs
• Deflections: Customizable based on the enterprise's needs
• Branding: Remove Deflekt.ai branding
• Additional Features:
  • Custom content scrapers
  • Custom content refreshing
  • Custom integrations
  • Personal support

The Custom Plan is ideal for large enterprises that require a tailored approach to ticket deflection, with personalized support and integration capabilities.

In summary, Deflekt.ai provides a range of pricing plans to suit different business sizes and needs, from a free trial for initial evaluation to customized solutions for large enterprises. Each plan is designed to offer value by reducing the number of support tickets through AI-powered document leverage.