ChatShape Review 2024: What It Is, How to Use It & Is It Worth It?

Build an AI-powered chatbot for your website.

ChatShape logo

Crawls and trains chatbot using the text content of your website

Collect leads and view chatbot analytics

Customize bot responses over time

ChatShape Description

ChatShape is a tool that allows you to build AI-powered chatbots for your website. Simply provide your website link and the tool will crawl the text content of your website to train a chatbot. This chatbot can then be embedded on your website to instantly answer customer queries, convert more visitors to customers, and save you time. ChatShape also allows you to collect leads and view chatbot analytics. Users can get started for free and upgrade to a paid plan for advanced features and capabilities.

Starting price


  • Free plan
  • Paid
  • Free trial

ChatShape Detailed Review

ChatShape is a tool that's all about convenience and efficiency. It's designed to help you create AI-powered chatbots for your website in a snap. You just need to provide your website link, and the tool does the rest. It crawls the text content of your site to train a chatbot, which you can then embed on your site. The chatbot can answer customer queries instantly, convert more visitors to customers, and save you a ton of time.

One of the cool things about ChatShape is that it's not just about creating a chatbot; it's also about collecting leads. You can turn on an option for an email input form to appear in the chat window, which allows you to collect leads. You can then view these leads in your dashboard, along with their conversations with your AI. This can give you a lot of insight into your customers and potential customers.

ChatShape also offers analytics, so you can see how many people are chatting with your bot. All chatbot messages are recorded in your dashboard, and you can view them or export them as a file. This is a great feature if you want to analyze your chatbot's performance and make improvements.

One potential downside of ChatShape is that the number of web sources you can create a bot from depends on your plan. This could be limiting if you have a lot of content you want your bot to learn from. However, you can add some custom data to your chatbot, which can help make it more knowledgeable and effective.

As for pricing, ChatShape offers a free plan and a variety of paid plans. This gives you a lot of flexibility, whether you're just testing the waters or ready to dive in headfirst. The paid plans start from $19 per month. Overall, ChatShape is a solid tool for creating AI chatbots, collecting leads, and analyzing chatbot performance.