Chatbase Review 2024: What It Is, How to Use It & Is It Worth It?

Create a personalized AI chatbot for your website.

Chatbase logo

Trains AI on your data

Supports about 95 languages

Can be embedded on your website

Chatbase Description

Chatbase is a nifty tool that lets you create your own AI chatbot. It's as simple as uploading a document or adding a link to your website, and voila, you've got a chatbot that can answer any question about the content. The AI is trained on your data, so it's tailored to your needs. You can even give your chatbot a name, personality traits, and specific instructions on how to answer questions. For example, you could instruct it to only answer in French. Your data is stored securely on GCP/AWS servers in the US. By default, your chatbot uses gpt-3.5-turbo, but you can opt for gpt-4 on the Standard and Unlimited plans. You can embed your chatbot on your website using an iframe or a chat bubble. And the best part? Chatbase supports about 95 languages. So, no matter what language your sources are in, or what language you ask questions in, Chatbase has got you covered.

Starting price


  • Free plan
  • Paid
  • Free trial

Chatbase Detailed Review

Chatbase is a versatile tool that's perfect for businesses looking to add a chatbot to their website or app. It's a great way to automate customer service, answer FAQs, or even just provide a fun, interactive element to your site. The chatbot can be customized to match your brand's personality and appearance, which is a nice touch. You can even set it to collect leads, which is a huge plus for any business.

One of the standout features of Chatbase is its integration capabilities. It can connect with a range of popular tools like Zapier, Slack, and Messenger, which makes it a breeze to incorporate into your existing workflow. The fact that it supports around 95 languages is also a major selling point. It means you can cater to a global audience without any extra effort.

On the downside, while the AI is impressive, it's not perfect. It may not always understand complex questions or provide the most accurate answers. However, it's worth noting that the AI is continually learning and improving, so this issue should lessen over time.

In terms of pricing, Chatbase offers a free plan as well as several paid plans. This flexibility is great as it allows you to test out the tool and see if it's a good fit for your needs before committing to a paid plan. The paid plans offer additional features like more powerful AI models and the ability to use your own domains for the embed script.

In conclusion, Chatbase is a powerful AI chatbot tool that's worth considering if you're in the market for one. It's easy to use, highly customizable, and integrates well with other tools. While the AI could use some improvement, the pros definitely outweigh the cons.